NCMS “CQU” Program Description


Step 2: Review the Program Description

As the health care system is shifting its focus from volume to value, clinical quality is at the core of the process of change. Clinical improvement, however, is an ongoing process, and the physicians and their teams working directly with patients are the ones who can really build, improve and sustain care at a local level.

North Carolina Medical Society established the Leadership College in 2002 with the aim of building and developing physicians’ leadership. The Kanof Institute for Physician Leadership was founded in 2012 and in addition to the Leadership College has added a second program focusing on clinical quality and will add a third program in health care leadership and management in 2015.

Learn more about how you can participate in the program and what is required of you and your team. For questions regarding the program, please contact Erin Grover,, (919) 833-3836 ext. 134.

Program Details

The CQU Program will allow a team of up to 3 members; a physician and up to 2 additional team members to participate in intensive clinical quality training that allows teams to contribute to excellence in health care quality within their practice setting (small or large physician practice, hospital, health system). Team members may include additional physicians, physician assistants, nurses, social workers, administrators and other health care professionals. The curriculum consists of both virtual and face to face meetings.

The tuition for CQU is $4,600.00 per team and includes all course material and some meals. The tuition does not include travel, lodging and additional meals.  Class size is limited to ten teams who will be chosen on a competitive basis and who represent varied practice arrangements, such as: ACOs, CCNC networks, independent practices, hospitals, health systems, FQHCs and Public Health Departments. CME certification is in process for this program.

The webinars and sessions of the CQU are provided by the North Carolina Quality Center. The Quality Center seeks to engage, educate and empower providers and patients to contribute to excellence in Healthcare Quality and Patient Safety. The Kanof Institute for Physician Leadership shares the Quality Center’s strategic goals with a focus on physicians and physician assistants:

  • Promoting a fair and just patient safety culture
  • Optimizing teamwork and communication among healthcare professionals by fostering a culture of accountability
  • Ensuring evidence-based care processes through reliable system design
  • Gaining knowledge through organizational learning

Participation Criteria

  1. NCMS members with the potential to become leaders in clinical quality within their practice setting.
  2. Teams must be comprised of at least one physician and two additional team members.
  3. Team members who are eligible for membership in the NCMS (physicians and physician assistants) must be members prior to application. To join, visit or to renew your membership, visit
  4. Teams must complete an application with sign off from the employer or sponsoring organization acknowledging and agreeing to the time commitments.
  5. All team members are required to attend all sessions.
  6. Physician and team members should have discussed a quality improvement project that could be implemented within the program year. Project may be subject to change.
  7. Teams will select and work with a Quality Improvement coach throughout the program year.
  8. Teams must be willing to communicate project outcomes and lessons learned with NCMS members and wider audiences as requested by NCMS staff and as participants’ time permits.

Participant Selection

  1. Each application will be reviewed by the Kanof Institute for Physician Leadership Advisory Board or a sub-committee thereof. Applicants may be asked to participate in a short conference call with selected members of the Advisory Board.
  2. Applicants who are not selected by the current class may re-apply the following year or subsequent years.

Educational Sessions

All CQU team members must agree to attend all of the scheduled sessions. Please keep that in mind when applying to the CQ Program.

Apr. 10, 2015 - Orientation webinar (1 hour)

May – Project selection calls (1 hour)

May 20, 2015 – Coach the Coaches (1 hour)

June 25-27, 2015 – In-Person Learning Sessions (2.5-day session)

July 21, 2015 – Content 1 (1 hour)

August 11, 2015 – Group Coaching (1 hour)

September 15, 2015 – Content 2 (1 hour)

October 14, 2015 – Coach the Coaches (1 hour)

November 20-12, 2015 – In-Person Training Session (2-day session)

December 15, 2015 – Content 1 (1 hour)

January 12, 2016 – Group Coaching (1 hour)

February 9, 2016 – Content 2 (1 hour)

February 25, 2016 – Coach the Coaches (1 hour)

March 15, 2016 – Celebration and Project Sharing (1.5 hours)


Start the application process today! Download a fillable PDF version of the application or go to step three to fill out the application online.

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